rabbittransit is the New MATP Administrator for Indiana County

rabbittransit has been appointed as the Medical Assistance Transportation Program (MATP) Administrator for Indiana County, effective January 1, 2020. Previously, Indiana County served as the MATP Administrator. Customers should notice little to no change in the delivery of MATP shared ride and fixed route service—same drivers and same service.

Application Form

There will be some minor changes to the mileage and fixed route pass program; however, most of the service will continue to look very familiar. IndiGO will continue to schedule and provide the majority of trips.

  • Mileage and Fixed Route Reimbursement forms are due by the 5th of each month.
Mileage Reimbursement Form
  • Reimbursement checks are processed once a month on the Friday closest to the 15th of the month.
  • Mileage and Fixed Route Reimbursement forms should be mailed to:

rabbittransit

Attention: Mobility Planning

415 N Zarfoss Drive

York, PA 17404

  • New forms will be mailed with each reimbursement

Riders who require a personal care assistant, sometimes referred to as an escort, will need to complete a Personal Care Assistant Form, which requires a doctor’s verification.

Personal Care Assistant Form

Trip Requests

For trip requests, please call IndiGO to schedule your trip. You can contact the IndiGO Call Center at (724) 801-8857. The Call Center is open between 8:00AM and 4:00PM, Monday through Friday.


Frequently Asked Questions

The following frequently asked questions were created to help prepare our customers for the transition.

How will this impact my service?

Customers should notice little to no change in the delivery of shared ride MATP service.

Will I have a new driver?

All Indiana County transportation requests will be handled in county, as they have been in the past, so you will see and speak to many of the same people you have before. There is also a chance you will see some new faces when riding the bus.

Why did the County make the decision to transition to rabbittransit?

The transition to rabbittransit reduces costs and the savings can be reinvested in the service, assisting in keeping your fares low in the future.

How will I schedule rides?

For trip requests, please call IndiGO to schedule your trip. You can contact the IndiGO Call Center at (724) 801-8857. The Call Center is open between 8:00AM and 4:00PM, Monday through Friday.

What will my vehicle look like?

The vehicles will look exactly the same as the service will continue to be provided by IndiGO.

Coming Soon: Watch for suggested travel guidelines in the near future. These guidelines assist customers in making appointments that allow rabbittransit to better coordinate service in a shared ride fashion.