rabbittransit is the MATP Administrator for Indiana County
rabbittransit was appointed as the Medical Assistance Transportation Program (MATP) Administrator for Indiana County, effective January 1, 2020. Previously, Indiana County served as the MATP Administrator.Application Form
There were some minor changes to the mileage and fixed route pass program; however, most of the service should continue to look very familiar. IndiGO will continue to schedule and provide the majority of trips.
- Mileage and Fixed Route Reimbursement forms are due by the 5th of each month.
- Reimbursement checks are processed once a month on the Friday closest to the 15th of the month.
- Mileage and Fixed Route Reimbursement forms should be mailed to:
Attention: Mobility Planning
415 N Zarfoss Drive
York, PA 17404
- New forms will be mailed with each reimbursement
Riders who require a personal care assistant, sometimes referred to as an escort, will need to complete a Personal Care Assistant Form, which requires a doctor’s verification.Personal Care Assistant Form
For trip requests, please call IndiGO to schedule your trip. You can contact the IndiGO Call Center at (724) 801-8857. The Call Center is open between 8:00AM and 4:00PM, Monday through Friday. All reservations must be made by 12:00PM two business days before your appointment.
Read all the guidelines and policies in the Indiana County MATP Booklet below.View the Indiana County MATP booklet
Frequently Asked Questions
The following frequently asked questions were created to help prepare our customers for the transition.
How will this impact my service?
Customers should notice little to no change in the delivery of shared ride MATP service.
Will I have a new driver?
All Indiana County transportation requests will be handled in county, as they have been in the past, so you will see and speak to many of the same people you have before. There is also a chance you will see some new faces when riding the bus.
Why did the County make the decision to transition to rabbittransit?
The transition to rabbittransit reduces costs and the savings can be reinvested in the service, assisting in keeping your fares low in the future.
How will I schedule rides?
For trip requests, please call IndiGO to schedule your trip. You can contact the IndiGO Call Center at (724) 801-8857. The Call Center is open between 8:00AM and 4:00PM, Monday through Friday.
What will my vehicle look like?
The vehicles will look exactly the same as the service will continue to be provided by IndiGO.