Stop Hopper Rider Code of Conduct Policy
- Do not bring any large items, packages, bags, unfoldable strollers or baby buggies onto the bus that cannot be stowed with you in your seat. These items can block the aisle and get in the way of other riders.
- Unaccompanied minors may travel on the Stop Hopper from the age of 13. Anyone under the age of 13 must travel with a responsible person who is 16 or older.
- PA state law says that children under 8 years of age, and/or under 80lbs, must ride in car seats or booster seats. Children must sit in their seat at all times. Car or booster seats must be provided by the rider. You must be able to take the car seat or booster seat with you when existing the bus without help of the driver. Car or booster seat must be taken with rider when exiting the bus.
- If using your phone, do not be loud or distract the driver or other riders. Wear earphones to listen to music.
- Riders, including children, may not be loud or behave rudely. Be polite to other riders and do not shout or make loud noises.
- Unlike fixed route service, Stop Hopper vehicles do not have bicycle racks. A driver can check if there is room, but it is still possible that a bike will not fit in the bus. Please have another plan for storing your bike.
- Stop Hopper is an on-demand service that gives rides on a first-come, first-served basis. Pick-up and drop-off times cannot be guaranteed. Plan ahead, travel early, or consider using a different rabbittransit service for your ride needs.
- Trips can take longer than planned. Riders are responsible for bringing all of the food, medical supplies, and other items needed to be comfortable for a long period of time.
- Once the destination is reached, the rider must exit the vehicle. If the rider decides they would like to go to a different destination, they will need to call or use the smartphone app to book a second ride.