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New On-Demand Microtransit Shuttle Service

Stop Hopper - Serving East York & Red Lion/Dallastown

Flexibility is at your fingertips with rabbittransit’s new on-demand shuttle. Download the Microtransit app and request a ride within the designated areas shown in the coverage maps below. It’s that easy.

$2.00 per ride*
Service available Monday-Friday: 7:00AM-7:00PM

Image of Stop Hopper LogoStop Hopper is similar to other ride-share services where customers can use a smartphone app to request a ride to and from anywhere they wish to travel within the service boundaries. Following a ride request, the app will provide an estimated pick-up time, track rides in real-time, and provide an alert upon arrival. Stop Hopper also offers a convenient option to connect with fixed route service.

*Special $2.00 per ride introductory rate. Base rate will be $3.00 following introductory period.

Coverage Areas

Choose your pickup and drop off locations anywhere within the map zones below.

East York



Red Lion/Dallastown

New Stops!

Based on popular demand we've added three destinations to the Red Lion/Dallastown Stop Hopper! These stops are active effective immediately:

  1. Waterford at Rosslare Rd. and Royal Ct. Stop is before Royal Ct. intersection marked by sandwich board.
  2. Waterford at Coventry and Cape Horn Rd. Stop is at Cape Horn Rd. entrance near Coventry road map.
  3. York Commons Apartments. Stop is at apartment entrance at sidewalk at York Commons sign.
  4. Wellspan Internal Medicine—Red Lion
  5. Wellspan Family Medicine—Dallastown 

We’ve also added a destination to the East York Stop Hopper:

  • Wellspan Family Medicine—Stony Brook
Ready To Ride?
  1. Get the MICROTRANSIT APP
    Download the app from App Store (iPhone) or Google Play (Android). First-time users, create your account and choose rabbittransit as your agency.
    Image of App Store Image of Google Play Store
  2. Choose your pickup and drop-off locations within the map zones
  3. Get updates about your ride status
    The app will notify you when you’re next to be picked up.
    Vehicles are ADA accessible.
  4. Hop On!
    There are two convenient ways to pay.
    • Cash ($2.00 per trip*)
    • Token Transit app
Image of Token Transit logo *Special $2.00 per ride introductory rate. Base rate will be $3.00 following introductory period.
Images of screenshots of Hopper
How to Ride the Stop Hopper

New to the Microtransit App? Watch this video to learn how to use your smartphone to book a ride on Stop Hopper.

Stop Hopper FAQ

What is Stop Hopper?

Stop Hopper is an on-demand shuttle service where customers can use a smartphone app to request a ride to and from anywhere within the designated service area.

What is the service area?

Stop Hopper will provide service in the York Mall/East York area and the Red Lion/Dallastown areas. To view the map zone for each area, visit ridethestophopper.org or download the Microtransit app.

What days and times can I ride?

Stop Hopper will run Monday through Friday, 7:00AM-7:00PM. (These times may change based on customer feedback and service performance after the initial trial period.)

How do I book a ride?

There are four ways to book a ride:
  1. Through the Microtransit app. Download the Microtransit app from the App Store (iPhone) or Google Play (Android)—it’s FREE! First-time users, create your account and choose rabbittransit as your agency. Choose your pickup and drop-off locations within the map zones. The app will send you real-time updates about your ride status, then notify you when you’re next to be picked up.
  2. Through a desktop computer or tablet browser. Go to ondemand.transloc.com, then follow the instructions for the Microtransit app above. Once logged in, click on the option on the far left menu to “Book a Ride.”
  3. Through the Call Center. Call our customer service at 1-800-632-9063 and a representative will help you book your ride.
  4. Walk-ups. Walk-ups will only be honored at locations in the zone where the vehicle can safely stop and perform the pick-up.

How much does it cost?

For the first 6 months, it’s only $2.00 a ride. After the initial launch, the fare will increase to $3.00 a ride. Registered seniors (65 years and older) and children under 3’8” (44 inches) when accompanied by an adult ride for FREE.

How do I pay?

You can pay on-board the vehicle with cash or through the Token Transit app (1-Ride and 10-Ride Stop Hopper passes available). Those connecting from the fixed can pay through passes or transfer with a $0.40 upcharge. Tips will not be accepted.

What if…

…I don’t see the Stop Hopper vehicle?
Using the Microtransit app you will be notified via text when you are the next rider and when your ride has arrived. As the next rider you’ll be able to track how long until the vehicle will arrive. If you used another method such as call-in or a browser to schedule, we recommend waiting at the pick-up location and calling into customer service if the vehicle hasn’t arrived within 15 minutes of your estimated pick-up.

…I need to cancel my trip?
Using the Microtransit app or via the browser, select your currently scheduled trip, press the “…” icon, then cancel your trip. If you scheduled via a call-in, you will need to call back into customer service to cancel the trip.

…I want to transfer to or from fixed route?
Request a transfer from the driver when boarding the fixed route or Stop Hopper vehicle. Remember that if you’re transferring to the Stop Hopper from fixed route there is a $0.40 upcharge.

…I have a bike/stroller/mobility device, etc?
We can accept and secure devices on-board. Space may be limited for bicycles. Those traveling with a wheelchair should indicate that when booking a trip.

…I want to bring groceries, bags, etc?
Customers can have as many bags as they can carry in their arms OR personal shopping carts can hold. Personal shopping carts are permitted onboard. All items must be kept out of the aisles.

…I want to provide feedback, comments, or suggestions?
Please contact customer service to file a customer report. These comments and suggestions will be used to evaluate the service during the pilot and will be taken into account for any planned expansion. You can call 1-800-632-9063 or email stophopper@rabbittransit.org.

I’m not in East York or Red Lion. When will Stop Hopper come to my area?

rabbittransit will evaluate Stop Hopper service after a 6-month trial period (from August 27, 2018-March 1, 2019). Depending on how well it performs, service may be expanded at that time.

Want To Learn More? Need Assistance?

Reach out to the customer service team at 1-800-632-9063 or email stophopper@rabbittransit.org.

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