Is your client traveling with an escort?
Click here for information on traveling with the assistance of an escort or personal care attendant.
Below you will find the variety of transportation programs that we offer within Paratransit. Carefully review each description to determine which one(s) may be right for your client(s). Your client(s) may qualify for more than one program; however, please note that there are different eligibility requirements associated with each application. If you are not sure which program to apply to or have general questions, contact our call center staff at 717-846-RIDE (7433) or 1-800-632-9063.
Senior Citizens who are 65 years of age or older are eligible. Most Shared Ride destinations are within your home county; however, rabbittransit also provides regular trips to most adjacent counties based on demand. There is no restriction on purpose so the Senior Shared Ride Program can be used for any kind of trip; medical appointments, shopping, recreation, senior centers, group outings, and more. There may be a small co-pay each time you board the vehicle. The cost is dependent on many variables.
In some counties, individuals who are under the age of 65 and are residents of a participating county are eligible. This limited service allows rabbittransit to pick you up, take you to your destination with others traveling in the same direction and return you home. There may be a restriction on purpose. There may be a co-pay each time you board the vehicle. The cost is dependent on many variables.
County residents, including temporary residents, who have Medical Assistance (hold an Access Card) and meet specific requirements are eligible. The Medical Assistance Transportation Program provides free transportation to medical appointments and any service Medical Assistance pays for including: therapies, tests, dental visits, trips to the pharmacy and trips to medical equipment suppliers.
Individuals who, because of their disability, cannot use fixed route bus service if available in the county. ADA Complementary Paratransit works for any trip that originates and ends within ¾ mile (typically 7 city blocks) of a fixed route bus. This service is not eligible for rabbitEXPRESS routes. ADA Complementary service operates during the same days and hours as fixed route service. ADA Complementary Paratransit service is typically curb-to-curb service, however, door-to-door service will be provided upon request. This type of transportation can be used for any kind of trip; medical appointments, shopping, recreation, senior centers and more. The cost of a one-way paratransit fare for ADA Complementary Paratransit is typically twice the amount of the current Fixed Route bus fare. Escorts (Personal Care Attendants) are permitted to ride free. See our section on Escorts. A companion, and sometimes two or more, are allowed to ride along with you for the same boarding fare.
Individuals with a disability are eligible for this program if they need transportation in areas that are not serviced by the fixed route (if available), are not eligible for any other funding sources and are between the ages of 18-64. This is a Shared Ride program that operates county-wide, outside the ADA area and even includes certain out-of-county trips. The cost of one-way fares for the Persons with Disabilities Program are dependent upon the distance traveled.
Clients of supporting MH/IDD Programs are eligible. This program provides rides for eligible clients of supporting MH/IDD Programs that are traveling to and from sheltered workshops. A one-way trip to these sites typically costs $3.00. Applications for this program are to be completed by MH/IDD Support Coordinators only.