rabbittransit operates its programs without regard to race, color, or national origin.
Book your Shared Ride trips through FindMyRidePA!
FindMyRidePA is an initiative in cooperation with PennDOT, which allows individuals to identify transportation options and book a ride through the FindMyRidePA website.
You can book your rabbittransit trips at www.FindMyRidePA.com using your computer or Smartphone. You can also identify a variety of travel options outside of the Shared Ride program including our fixed route service
rabbittransit, a regional public transportation provider, offers a variety of transportation services to the residents of York, Adams, Cumberland and Northumberland Counties. Nearly 1,400 people depend on rabbittransit each day to get to work, medical facilities, school and other life-sustaining activities.
Shared Ride is bus service that provides consolidated trips between customers’ origins and destinations that are not well served by fixed route bus service. Often referred to as “Paratransit,” Shared Ride operates during limited hours and specific travel areas. There is a required application and reservation process.
Despite being a curb-to-curb service, Shared Ride does not provide “taxi” service and is not a non-stop ride for one person. Different riders are grouped together depending upon their travel time and location(s). Shared Ride does not provide emergency medical transportation services.
There are many individual programs within Shared Ride service. Each of these is governed with a different set of regulations, funding sources, reporting standards and service delivery guidelines. No two passengers’ trips or experience is the same.
With the recent transition of Cumberland County Transportation into the rabbittransit York Adams Transportation Authority, some small changes have been made in our daily operation, including the decrease in the use of “Will Calls.” This change has been decided for several reasons. It allows us to better plan the routing of the trips in order to achieve greater productivity and use of taxpayer dollars. Inherently, increased productivity and decreased cost in terms of staff time and other resources can be attained by requesting customers to provide their return time at the initial time of trip booking. We also see decreased call volume occur as a result of a second call not needing to be made to request the return ride. We recognize that change in any form can be difficult. When dealing with individuals who rely on public transportation for their basic needs, we recognize that passenger fears come into play. Please note that we will never leave a passenger stranded at a doctor office. As we move forward, our greatest goal is to create a sustainable model of shared ride transportation that will support a sustainable model that is governed by our values of safety, service, and stewardship.