Freedom Transit offers a convenient, accessible and safe way for people with disabilities and senior citizens to get around. Freedom Transit believes in equal opportunity and inclusion for people with disabilities and senior citizens, consistent with the requirements of the Americans with Disabilities Act (ADA). To accomplish that, Freedom Transit works hard every day to ensure that all of our services are accessible and ready to meet our customers’ needs.
Modifications to Policies and Procedures: The Central Pennsylvania Transportation Authority may make reasonable modifications to policies and programs to assist people with disabilities in achieving equal opportunity to enjoy all of its programs, services and activities. Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in the Central Pennsylvania Transportation Authority’s programs, services or activities, should contact mobility planning at 717-846-7433, or via mail at 415 Zarfoss Drive, York, PA 17404, or via email at email@example.com as soon as possible. All effort should be made to make requests 48 hours before the scheduled event. Should you want to appeal the decision related to a reasonable modification request, please click the appeal form.
The ADA does not require the Central Pennsylvania Transportation Authority to take any action that would fundamentally alter the nature of its services, create a direct threat, or are unnecessary to enable use of service.
If you are blind or have vision impairment, these accessibility features can help you get around on our buses:
If you are deaf or hard of hearing, these accessibility features can help you get around on our buses:
For individuals who are hearing impaired, Freedom Transit encourages customers to use the PArelay service. This service can be accessed by call 711. The translation and interpretation services are free of charge.
If you use a wheelchair or scooter, or other mobility device, these accessibility features can help you get around on our buses:
All passengers who utilize wheelchairs must be properly secured before the bus may move. Wheelchairs and scooters should be backed onto the bus.
Service animals are permitted on all Freedom Transit vehicles.
The average bus has a lift that can accommodate a total combined weight of up to 800 pounds, which includes both the mobility device and the customer. The average lift platform can accommodate wheelchair dimensions of 34" x 51". rabbittransit may or may not accommodate anything larger or heavier.