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Call Center Update

Please note: We are currently experiencing staff shortages in our Call Center and hold times have been longer than normal. Please know that your call is important to us. We apologize for the inconvenience and ask that, if possible, try calling between the hours of 1PM and 5PM, Monday through Friday for shorter wait times during non-peak periods. Medical trips may be booked up to 6 months in advance and all other trip reservations can be scheduled two weeks in advance. We have several online tools that may assist you with your needs. To schedule a Paratransit trip reservation or see what time your Paratransit bus is arriving, use the FindMyRidePA self-service portal at To find out when your fixed route bus is arriving, use myStop and select the route at: